Privacy Notice

Last updated: May 16, 2026

This Privacy Notice for Candor Health Intel (“we,” “us,” or “our”) describes how and why we may access, collect, store, use, and/or share your personal information when you use our website, products, or services.

By using our services, you agree to the practices described in this Privacy Notice. If you do not agree, please do not use our services.

Summary of Key Points

We may collect personal information you provide to us, information collected automatically when you use our website, and information from third parties.

We do not process sensitive personal information unless clearly stated otherwise.

We may use cookies and similar tracking technologies.

We may share information with service providers, business partners, affiliates, or in connection with business transfers.

Depending on your location, you may have rights to access, correct, update, delete, or restrict use of your personal information.

1. What Information Do We Collect?

Personal information you provide to us

We collect personal information that you voluntarily provide when you register, contact us, submit forms, make purchases, subscribe to communications, or otherwise interact with our services.

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing or payment details
  • Account login information
  • Any other information you choose to provide

Sensitive information

We do not knowingly collect or process sensitive personal information, such as racial or ethnic origin, religious beliefs, sexual orientation, health information, or biometric data.

Information automatically collected

When you visit or use our website, we may automatically collect certain information, including:

  • IP address
  • Browser and device information
  • Operating system
  • Language preferences
  • Referring URLs
  • Pages visited
  • Time and date of visits
  • Usage data
  • Location information
  • Cookies and tracking data

This information helps us maintain website security, improve performance, analyze usage, and support internal reporting.

2. How Do We Process Your Information?

We process your personal information to:

  • Provide, operate, and improve our services
  • Create and manage user accounts
  • Respond to inquiries and customer service requests
  • Process payments or transactions
  • Send administrative information
  • Send marketing communications, where permitted
  • Protect against fraud, unauthorized activity, and security threats
  • Comply with legal obligations
  • Fulfill any other purpose with your consent

3. When and With Whom Do We Share Your Personal Information?

We may share your personal information in the following situations:

Service providers

We may share information with vendors, contractors, or service providers who perform services for us, such as payment processing, hosting, analytics, marketing, email delivery, and customer support.

Business transfers

We may share or transfer information in connection with a merger, sale of company assets, financing, acquisition, or similar business transaction.

Affiliates

We may share information with our affiliates, subsidiaries, parent company, or companies under common control, provided they honor this Privacy Notice.

Business partners

We may share information with business partners to offer certain products, services, promotions, or integrations.

Legal obligations

We may disclose information when required to comply with applicable law, legal process, government requests, or to protect our rights, safety, users, or others.

4. Do We Use Cookies and Other Tracking Technologies?

Yes. We may use cookies, pixels, web beacons, and similar technologies to collect and store information.

These technologies may help us:

  • Keep the website functioning properly
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Prevent fraud or security issues
  • Deliver and measure advertising

Third parties may also use tracking technologies on our website for analytics, advertising, and marketing purposes.

You can usually control cookies through your browser settings. However, disabling cookies may affect how our website functions.

5. How Do We Handle Social Logins?

If you choose to register or log in using a third-party social media account, we may receive certain profile information from that provider.

This may include your name, email address, profile picture, friends list, or other information you make public or authorize the platform to share.

We use this information only for the purposes described in this Privacy Notice. We are not responsible for how third-party social media platforms collect, use, or share your information.

6. Is Your Information Transferred Internationally?

Your information may be transferred to, stored, and processed in countries other than your own.

If you are located in the European Economic Area, United Kingdom, Switzerland, or another region with data protection laws, please note that those countries may not provide the same level of protection as your home jurisdiction.

We will take reasonable measures to protect your personal information in accordance with this Privacy Notice and applicable law.

7. How Long Do We Keep Your Information?

We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.

When we no longer have a legitimate business need to process your information, we will delete, anonymize, or securely store it until deletion is possible.

8. Do We Collect Information From Minors?

We do not knowingly collect, solicit, or market to children under 18 years of age.

By using our services, you represent that you are at least 18 years old or that you are the parent or guardian of a minor using the services with your consent.

If we learn that we have collected personal information from a child under 18, we will take reasonable steps to delete that information. If you believe we have collected information from a child, please contact us at [Contact Email].

9. What Are Your Privacy Rights?

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Withdraw consent
  • Object to or restrict certain processing
  • Request a copy of your personal information
  • Opt out of certain marketing communications

To exercise these rights, contact us at [Contact Email].

10. Account Information

If you would like to review, update, or delete your account information, you may contact us at [email protected].

Upon request to terminate your account, we may deactivate or delete your account and information from our active databases. However, we may retain certain information where necessary to prevent fraud, troubleshoot issues, assist investigations, enforce legal terms, or comply with legal obligations.

11. Controls for Do-Not-Track Features

Some browsers and mobile operating systems include a Do-Not-Track feature. Because no uniform standard for recognizing and implementing Do-Not-Track signals has been finalized, we do not currently respond to Do-Not-Track browser signals.

If a standard is adopted in the future, we will update this Privacy Notice accordingly.

12. Do We Make Updates to This Notice?

Yes. We may update this Privacy Notice from time to time to remain compliant with applicable laws or reflect changes to our practices.

The updated version will be indicated by an updated “Last updated” date. We encourage you to review this Privacy Notice regularly.

13. How Can You Contact Us About This Notice?

If you have questions or comments about this Privacy Notice, you may contact us at:

Candor Health Intel
PO Box 282
Baltimore, MD 21213
United States
[email protected]
443-502-0113

14. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on applicable law, you may have the right to request access to the personal information we collect from you, request correction of inaccuracies, request deletion of your information, or withdraw consent to our processing.

To request review, update, or deletion of your personal information, please contact us at [email protected].