About Us
An intelligence service. Not a consulting firm.
Candor Health Intel is a weekly reimbursement intelligence platform for behavioral health therapy practices. Every Tuesday, we publish a plain-English digest of whatever changed in the prior week, CMS policy updates, commercial payer coverage changes, telehealth billing alerts, coding updates, and OIG compliance notices.
We monitor over 30 primary sources every week, so you do not have to. Federal Register agency publications, six regional MAC websites, the coverage policy pages of the five largest commercial payers, OIG Work Plan updates, and specialty society bulletins. When something changes that affects how your practice bills, you hear about it that week.
Everything we publish cites the original primary source. We do not summarize other newsletters. We go directly to the source, translate the relevant parts into plain English, and deliver them to your inbox.
What We Are Not
We are not billing experts, attorneys, or compliance officers.
Candor Health Intel is an independent research and intelligence service, not a billing consultancy or compliance firm. Our role is to monitor primary sources, translate what we find into plain English, and deliver it to your inbox every Tuesday with clear action steps.
Every item we publish cites its original source, the Federal Register notice, the CMS publication, or the payer policy page, so you and your billing team can review the full document and make informed decisions for your specific situation.
For billing advice specific to your practice or compliance guidance on a particular situation, we recommend working with a qualified billing professional or healthcare attorney. Candor Health Intel is your early warning system, keeping you informed before changes affect your claims.
Who This Is For
Candor Health Intel is designed for independent practice owners and managers running small to mid-size practices, teams past the solo stage but without a dedicated revenue cycle department.
Billing errors at this scale are not minor inconveniences. They are a direct and measurable impact on revenue.
Our subscribers include licensed clinical social workers, marriage and family therapists, licensed professional counselors, psychologists, psychiatrists, and the office managers and billing coordinators who support them.
If your practice bills insurance and policy changes reach you after the damage is done, Candor Health Intel was built for you.
Three things we commit to every week.
01
We publish on Tuesday. Every Tuesday. Not when it is convenient, every Tuesday.
Consistency is the product.
02
We cite our sources. Every item in every digest links to the primary source document, the
Federal Register notice, the CMS publication, and the payer policy page. You can verify everything we write.
03
We correct our mistakes publicly. If we get something wrong, we say so in the next issue,
clearly and without burying it. Candor is not just our name.
Ready to stop finding out the hard way?
Get a peek at what you will receive weekly.